Privacy Policy

Noyaa Toronto (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit www.noyaatoronto.com or interact with our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Reservation details
  • Special requests or preferences
  • Payment information (processed securely via third-party providers)

We also automatically collect certain technical data when you visit our website:

  • IP address
  • Browser type
  • Device information
  • Pages visited and usage behaviour

How We Use Your Information

We use personal information to:

  • Process reservations and enquiries
  • Provide customer service
  • Send booking confirmations and updates
  • Improve our website and services
  • Comply with legal obligations
  • Send promotional communications (only where consent is given)

Consent

By using our website or providing information to us, you consent to the collection, use and disclosure of your personal information as described in this policy. You may withdraw consent at any time by contacting us.

Sharing of Information

We do not sell your personal information. We may share it with trusted service providers where necessary, including:

  • Reservation platforms
  • Website analytics providers
  • Legal authorities when required by law

Cookies & Analytics

Our website uses cookies and Google Analytics to understand how visitors use our website and to improve user experience.

You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

Data Security

We take reasonable administrative, technical and physical safeguards to protect your information against unauthorized access, loss, misuse or alteration. However, no internet transmission is completely secure.

Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent for marketing communications

Children

Our services are not intended for children under 13 and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Noyaa Toronto
Email: info@noyaatoronto.com
Website: www.noyaatoronto.com